Thesis on crm in insurance sector

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Thesis on crm in insurance sector

This paper attempts to identify the performance efficiency of Public Insurance companies as compared to Private Insurance companies. The paper is based on descriptive research design. Close ended questionnaire has been used to collect the primary data from customers of various Insurance companies.

It is not in the form of guarantee against danger but it is in the form of monetary compensations. The concept evolved with the basic notion of sharing of risk. It is assumed that all people in a group do not face risk simultaneously, hence the money collected by their contribution can be used to help sufferer for the time being.

Underlying the same idea LIC was the first insurance company started in India. Here is a brief sketch of some of such companies: It is one of the prestigious entities in India as it is the single largest investor institution acting as the major contributor in the economic development of the country.

Thesis on crm in insurance sector

The main goal of the company is to promote welfare of the society. Further, it meets and boosts the quality of life of people by providing various insurance products and other financial investment instruments such as ULIPs.

Its offerings include life insurance products for non-resident Indians as well as senior citizens. The other products offered by Life Insurance Company include pension plans, children plans, term plans, health plans and various group insurance plans.

It has its focus in the rural areas and offers products for micro insurance. With an experience of over a decade, BSLI has contributed to the growth and development of the Indian life insurance industry and currently is one of the leading life insurance companies in the country. All these companies provide a comprehensive whole of insurance plans catering to needs of individual customers.

One can choose to invest certain percentage in equity whereas balance in debt funds. With plenty of investment avenues available today it is not at all difficult to plan for a peaceful retirement. Some pension plans in our investment portfolio not only take care of our retirement but also mid —life career shift.

Pension plans are important today as they will be source of regular income in our retirement phase. These policies are most suited for senior citizens and those planning a secure future, so that you never give up on the best things in life.

Here the sum assured is paid either on death or on maturity when the term ends. In Endowment plans the bonus is declared every year which is added to the sum assured however bonus is non-guaranteed and depends on the profits booked by the company in that year.

Policy holder can select term while taking the policy.Second objective of this thesis was to find the problem faced by the current implementation of CRM in telecom industry and what are the basic actions taken by the organization to resolve these problems but on the other hand customer experience is changed by the social media revolution and they are becoming more interactive with companies therefore it is important to find what telecom industry in Pakistan is .

For many years LIC was the only insurance company providing insurance covers but later on after various relaxations provided by government & permission to private sector to enter into this field various private sector insurance companies flooded in. ExpandingEconomicOpportunity ashio-midori.comg,savingsandinvestment, insurance.

Nov 05,  · Discuss topics for marks project for banking and insurance within the Banking and Insurance Final marks projects forums, part of the Banking and Insurance Paradise (BBI Projects and Research Notes) category; THESE ARE SOME TOPIC RELATED TO BANKING FOR UR SEM 5 PROJECT 1.

Commercial lending by banks 2.

Safety in shipping: The human element - ScienceDirect

Customer relationship management is not a new concept in marketing, rather it has been established based on three aspects of marketing management that are customer orientation, relations of the marketer and marketing information banks (Mahdavinia, Ghodratpour ).

Conclusions. The paper concludes that monitoring and modifying the human factors issues presented in this paper could contribute to maritime safety performance.

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